Site down or erroring
White screens, 500 errors, database connection failures and broken deployments — diagnosed and restored.
Service / Fixes & Support
Website Fixes, Repairs and Maintenance
Something is broken, slow, hacked, or the developer who built it has stopped answering. We take over websites and apps we did not build, diagnose what is actually wrong, and fix it — as a one-off repair or an ongoing care plan.
- We take on inherited code
- Diagnosis first, quote second
- Cayman-based, working worldwide
The problems we get called about most
Sites go down or throw errors after a hosting change. Contact forms silently stop sending, and nobody notices for months. Pages that were fine on desktop are unusable on a phone. A site loads so slowly that visitors leave before it renders. Malware injects spam links and Google flags the domain. An SSL certificate expires and browsers start warning people away.
Underneath most of these is the same root cause: a site that was built once and never maintained. Plugins, frameworks and server software all need updating, and the longer that is left, the more expensive the eventual fix.
We work on sites other people built
A lot of agencies will only touch their own code. We do not work that way. We regularly take over WordPress installs, custom PHP, Laravel, React and legacy sites with no documentation and no handover.
The first step is always a written diagnosis: what is broken, why, what it will take to fix, and whether repairing it is genuinely the better value than rebuilding. Sometimes the honest answer is that a rebuild costs less than another year of patching, and we will tell you that.
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What we fix
One-off repairs and rescues, or an ongoing plan so these stop happening.
Slow loading sites
Oversized images, render-blocking scripts, bloated plugins and slow queries. Speed affects both Google rankings and sales.
Hacked & malware cleanup
Malware removal, spam-link injection cleanup, backdoor closure, password and key rotation, and Google blacklist removal requests.
Mobile display problems
Layouts that break on phones, unreadable text, unusable menus and forms that cannot be completed on a touchscreen.
Disappeared from Google
Accidental noindex tags, blocked robots.txt, broken canonicals, lost redirects after a redesign and manual penalties.
Abandoned projects
Your developer stopped responding. We recover access to hosting, domains and code, document what exists and take it forward.
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How a fix works
A predictable sequence with fixed scope and no hourly surprises.
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Tell us what is wrong
A short message with the URL and the symptom. No obligation, and we will say up front if it is not something we should take on.
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Diagnosis
We investigate and send a written explanation in plain language: the root cause, the options, and what each would cost. Urgent outages get looked at first.
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You approve the fix
A fixed price for the repair. Nothing is billed on a meter and nothing starts until you say go.
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Fix, test, verify
We repair it, test on real devices and browsers, and show you the before and after so you can see it actually worked.
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Prevention
We tell you what caused it and what would stop it recurring — updates, backups, monitoring — whether or not you buy that from us.
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Platforms we support
- WordPress
- WooCommerce
- Laravel
- PHP
- React
- Vue.js
- Node.js
- Shopify
- cPanel
- AWS
- Firebase
- Cloudflare
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Frequently asked questions
Can you fix a website you did not build?
Yes — that is most of this work. We regularly take over WordPress, custom PHP, Laravel and React sites with no documentation. We start with a written diagnosis so you understand what you have inherited before spending anything on repairs.
My developer disappeared and I cannot access my own website. Can you help?
Yes. This is common and usually recoverable. Domain ownership can normally be reclaimed through the registrar with proof of business identity, and hosting accounts through the host’s recovery process. We guide you through reclaiming access, then document everything so you are never locked out again.
My website is really slow. What causes that?
Most often uncompressed images, too many plugins, render-blocking scripts, no caching, or cheap oversubscribed hosting. We measure the site against Core Web Vitals, identify which factors are actually costing you, and fix them in order of impact. Speed affects both Google rankings and how many visitors stay.
My site was hacked. What do I do?
Take the site offline or into maintenance mode, change all passwords, and do not simply restore an old backup — the vulnerability that let them in is usually still there. We remove the malware, close the entry point, rotate credentials and keys, and submit a review request if Google has flagged the domain.
Is it cheaper to fix my old website or rebuild it?
It depends on how it was built. A well-built site with a specific fault is worth repairing. A site on abandoned software, with no updates for years and stacked plugin workarounds, often costs more to keep patching than to replace. We tell you which situation you are in before you spend anything.
Do you offer ongoing website maintenance?
Yes. Care plans cover hosting management, SSL renewal, backups, core and plugin updates, security monitoring, uptime alerts and a monthly allowance for content or code changes — so problems get caught before they become outages.
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Where we work
We are based in the Cayman Islands and deliver remotely. Local clients get in-person meetings; everyone else gets scheduled calls and a shared staging environment they can check any time.
- Grand Cayman
- George Town
- Seven Mile Beach
- West Bay
- Bodden Town
- Cayman Brac
- Little Cayman
- Caribbean
- United Kingdom
- Remote worldwide
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Related services
Tell us what you need built
A free, no-obligation call. You leave with a clear scope and a realistic budget range whether or not you work with us.